Frequently asked questions.

  • We offer a variety of shipping options, including standard, expedited, and express shipping. We use USPS, UPS and Fed EX. Shipping costs are calculated at checkout based on your location and the shipping method selected.

  • Orders typically ship within 1-3 business days. Delivery times vary depending on your location and the shipping method chosen. You can expect delivery within 5-7 business days for standard shipping.

  • We only ship within the continental US.

  • Once your order is shipped, you’ll receive a tracking number via email. You can use this tracking number on our website or the carrier’s site to track your package.

  • We accept returns within 30 days of purchase. Products must be unused and in their original packaging. Please contact us for a return authorization and further instructions.

  • To return an item, please contact our customer service team with your order number. We’ll provide you with a return shipping label and instructions for sending the item back to us.

  • For hygiene and safety reasons, we cannot accept returns on opened or used personal care products. Please ensure the item is in its original condition and packaging.

  • At Fizzy & Izzy, your satisfaction is our priority. If you’re not completely happy with your purchase, please let us know by contacting us at customerservice@fizzyizzy.com
    We’ll work with you to ensure your satisfaction.